Contact us

Have a question about the plan, your purchase or your files? Send us an email and a real person will answer, usually within one business day.

Before you write

• Can't find your files? Look for the email from Hotmart sent right after your purchase, and check your spam or promotions folder. It contains your access link.
• Want a refund? You can request one within 7 days of purchase using the link in your Hotmart email, or just email us with your order email address.
• Questions about your child's health? We can't give medical advice. Please talk to your pediatrician.

When you write about an order, please include the email address you used at checkout so we can find it quickly.